KPI Diagnostic
A number turned red. Ten statements show whether the cause is clarity, skill, capacity, process design or ownership, with first moves for each.
Start the diagnosticFree · Private · No sign-up
Tools
Small, practical tools built from the essays. They run in your browser, and nothing you type leaves your device.
5 Whys
Move from a symptom to a root cause you can change, then agree one countermeasure, one owner and one check. Print it or save it as PDF.
Open the worksheetDamage Control
Log damaged units by stage and cause. See the damage rate, DPMO and sigma level, the few causes behind most of it, and where to start.
Open the damage logIncomplete Control
Log orders that left without every item or parcel. See the incomplete rate, DPMO and sigma level, the causes behind most misses, and where they start.
Open the order logDelay Analyzer
Log planned and actual route times. See the on-time rate, how much delay starts at the dock and how much on the road, and the reasons and hours behind it.
Open the route logSigma & Control Chart
Turn defects into a sigma level, combine on time, undamaged and complete into perfect delivery, and see whether a bad day is a signal or noise.
Open the calculatorSix Sigma in the Warehouse
DMAIC in five steps on one warehouse case, with the tool to use at each step, three questions per step, the eight wastes and a project charter.
Start the courseShift Handover
Numbers, open issues with an owner and a time, heads-up and safety in one handover. Open issues carry over to the next shift by themselves.
Start a handover