Sigma & Control Chart
Turn defects into a sigma level, combine on time, undamaged and complete into perfect delivery, and see whether a bad day is a signal or noise.
Open the calculatorPlanet Lumen · The whole system
Process Manager
You look at the whole system: find where a problem really sits, prove it with data, and change the process so it stays fixed.
Coaching workspace
Improve a process and prove what changed.
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Use
The tools of this orbit
5 Whys
Move from a symptom to a root cause you can change, then agree one countermeasure, one owner and one check. Print it or save it as PDF.
Open the worksheetBorrowed from other orbits
Routine
When each tool earns its place
-
Every problem
Reach a root cause you can change before anyone proposes a fix.
5 Whys -
Every week
Put the process on a control chart and react only to real signals.
Sigma & Control Chart -
Every quarter
Rank the losses and choose the next improvement project.
Pareto 80/20 -
Every project
Run it through Define, Measure, Analyse, Improve and Control.
Six Sigma in the Warehouse
Learn
Understand it before you use it
Six Sigma in the Warehouse
DMAIC in five steps on one warehouse case, with the tool to use at each step, three questions per step, the eight wastes and a project charter.
Start the course- Essay · 3 minStandards fail when nobody owns the follow-throughA process is not complete because it was announced. It is complete when it becomes repeatable behaviour.
- Essay · 2 minThe KPI is not the problem. The process behind it is.Why pressure on a number is weaker than understanding the system that created it.
- Essay · 3 minFix the handoff before you blame the personPerformance problems often live between teams rather than inside them.
Grow