Free tool · Report
Operations Repor t
The report for your manager, written by itself from everything this browser holds: safety, quality, delivery, equipment, the workplace, the hotel, improvement and actions. Each number against the period before and its target, what got better, what got worse, the biggest risk and the one decision it needs. Copy it, print it on A4 or download it as Word.
2 · What the report reads
Each section appears only when its tool holds data for the period. Open a tool to add to it.
Nothing is saved in this browser yet. The report writes itself once the other tools hold data.
3 · Site and targets
The site name and the targets come from the workplace profile, which the other tools share. A target typed into a log wins over the profile.
The guide · Edition 4 · Page 34
How t o use this t ool, in the guide
Why each tool exists, which family it belongs to and how to use it step by step, in one book you can leaf through.
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Your work
All your work in one file
Every tool keeps your work only in this browser. Save it as one file to keep a copy, to carry on from another phone or computer, or to hand it to a colleague. Nothing is uploaded.
Then clear old entries in these tools to make room: the file keeps them, and opens on any device.
Works offline too: once a tool has been opened on this device, it and the other tools of its role open without a connection.
Team sync Off
Share the tools you choose with your team: every device keeps working without a connection and syncs when it can. The work is encrypted on this device with a key made from the team code, so the server cannot read it.
Your team code
On another device, open this box and scan the code or type the six words under “Join a team”. Give it only to your team: whoever has it can read and change the shared work. Write it down; it is not shown again.
The team changed the work of this tool. Reload the page to see it.
- Last mile · WeeklyLast-Mile CX Control
T owerPerfect Delivery per order, on time, incomplete, damage, cold chain, loading and departures, partner and driver scorecards, route risk, root-cause Pareto, actions and a weekly review. A deep dive on one failure: where it concentrates, the evidence rows and an investigation that becomes a verified action. Reads your Excel workbook.→ - Diagnostic · 2 minKPI DiagnosticA number turned red. Ten statements show whether the cause is clarity, skill, capacity, process design or ownership, with first moves for each.→
- Root causes · 5 minPar
e t o 80/20Which few causes make most of your delays, errors, idle time or complaints? Templates for delivery, warehouse and hotel, CSV and Excel import, a checked chart.→ - Problem solving · 20 minA3 Repo
r tOne problem on one sheet, the Toyota way: the facts and the number, the target and its date, the root cause, countermeasures with an owner each, and the follow-up. An eight-point check, print on A3 or A4, Word.→ - Improvement · WeeklyKaizen BoardEvery improvement idea of the team on one board, from Idea through Plan, Do and Check to Adopted, with an effort and impact matrix that shows the quick wins. Adoption rate, days to adopted, savings per month and year, and the idea of the month.→
- People · 15 minSkills MatrixRate each person on each task from 0 to 4 in an ILU grid, with templates for warehouse, hotel front office and delivery station. Cover against target, single points of failure, cover per shift and a training plan that pairs a level 4 with a trainee, straight into actions.→
- Equipment · OngoingOEELog each shift of a machine with its stops, pieces and rejects. Availability, performance, quality and OEE, the six big losses day by day, and the one to attack first.→
- Hotel · OngoingHotel KPIsEach night's rooms sold, revenue, no-shows, rooms out of order and complaints, pasted from the PMS. Occupancy, ADR and RevPAR against budget, the month's forecast, the weekday pattern, the revenue that leaked and a morning report to copy.→
- Lean · 15 minGemba WalkLayered process audits by team lead, area manager and site lead, with yes or no checks on the standard for warehouse, hotel and delivery station, and a waste walk that counts the 8 wastes, Mura and Muri. Compliance per week and layer, where the no answers sit, which layer is late, and findings straight into actions.→
- Hotel · 5 minRoom InspectionCheck a cleaned room before it is released: pass, fail or n.a. by zone, critical items that fail the room on their own, a photo of the fault. Re-cleans go back to the attendant, maintenance to the Action Tracker; the first-time pass rate per attendant, floor and room type shows where to coach.→
- Equipment · WeeklyMaintenance PlannerPlan the preventive maintenance and statutory checks of every asset by date or operating hours, log what was done, postponed or broke down, and see what is overdue, the PM compliance, MTBF and MTTR, and the work list of the week.→