ZenithArea Manager

Free tool · Hotel

Housekeeping Planner

The executive housekeeper's staffing plan for the morning. Today's departures, stay-overs, linen changes, VIP rooms, deep cleans and public areas become workload minutes (or credits), and the minutes become the attendants you need, against those scheduled, in persons, hours and labour cost, with the formula written out. The rooms are split into one section per attendant, balanced by minutes on as few floors as possible, printed as a sheet per attendant or set straight into Room Status; and the forecast gives the attendants needed for each day of the week.

1 · Today's rooms

Where the rooms come from
FloorRoom typeDeparturesStay-oversof which linen changeVIPDeep cleansRemove

One row per floor and room type, from the PMS housekeeping report after the night audit: departures (due out and checked out), stay-overs and, of those, the ones with a linen change today; the VIP rooms among them; vacant rooms planned for a deep clean.

2 · Workload standards

Minutes per clean

Room typeDepartureStay-overLinen changeDeep clean
Single
Double
Twin
Suite
Accessible
  • Departure clean. The guest has left: full clean, bed made fresh, bathroom, amenities, minibar check.
  • Stay-over. The guest stays: bed made, bathroom refreshed, towels, rubbish, amenities topped up.
  • Stay-over with linen change. A stay-over on the night the bed linen is changed (house rule, often every third night, or on request).
  • Deep clean. The periodic clean of a vacant room: behind and under the furniture, curtains, vents, grout, mattress turned.
  • VIP set-up. Added to the clean of a VIP room: amenity, letter, extra check by the supervisor.

Where the defaults come from: the planning values of a mid-scale city hotel as housekeeping time studies and brand standards usually put them. A double takes 30 minutes after a departure, 20 as a stay-over and 25 with the linen change; a suite about one and a half to two times a double; a deep clean two hours. A shift is 8.5 hours on site with a 30-minute unpaid break, of which about 85 % is productive: the briefing, setting up the trolley, linen runs and travel between floors take the rest. In credits, one credit is one stay-over of a double (20 minutes), so 20 credits fill a shift. Time ten cleans of each kind in your own rooms and replace these values. Time your rooms with the Time Study.

3 · The week from the forecast

DateRooms occupied the night beforeDeparturesAttendants scheduled

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