Management Review · Third series · November 2026 · No. 97

How sure is the manager?

Finance chiefs' 80% ranges that held a third of the time, three ways of being too sure, 90% that came true 73% of the time, forecasters who learned calibration, and a card for keeping score.

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Stiven CatalystThird series · November 2026
ManagementReview

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How sureis the manager?

Finance chiefs' 80% ranges that held a third of the time, three ways of being too sure, 90% that came true 73% of the time, forecasters who learned calibration, and a card for keeping score.

No.97

36%

of one-year stock market forecasts by US finance chiefs, 2001–2011, fell inside the range they gave as 80% likely.Ben-David, Graham & Harvey, 2013

Inside

  1. Cover storyEighty percent surePage 03
  2. What the research saysHow forecasters got calibratedPage 06
  3. Tool of the issueThe forecast logPage 08

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Management Review · No. 97 · November 2026Role
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No. 97 · Role

In this issue

A manager forecasts all the time: next week's volume, when a repair will be done, whether a new hire will make it. Each forecast carries a feeling of how sure it is. This issue asks how often that feeling is right, and what made some forecasters right about it.

Finance chiefs' 80% ranges for the stock market held the result about 36% of the time. Psychologists separate three ways of being too sure; the one in a forecast is a range that is too narrow. Students' 90% ranges held their real score 73.1% of the time. In a forecasting tournament, volunteers were 65.4% sure and right 63.3% of the time; an hour of training and work in teams cut the gap further. A way to keep score and a card close the issue.

  1. 03Cover storyEighty percent sure
  2. 04The modelThree ways to be too sure
  3. 05The numbersNinety percent sure, and the score
  4. 06What the research saysHow forecasters got calibrated
  5. 07How it is measuredKeep score of your own “sure”
  6. 08Tool of the issueThe forecast log
  7. 09SourcesSources and method

How to read this issue

Figure

Every figure has its source and year at the foot of its page.

Our reading

Where the editor interprets rather than the research, it says so.

Practice

The steps and the card are proposals to try, not research results.

Management Review · No. 97 · November 2026Role
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Cover story

Eighty percentsure

From 2001 to 2011, Duke University asked US financial executives, most of them CFOs, every quarter for next year's S&P 500 return, with a low figure it had a 1-in-10 chance of falling below and a high one it had a 1-in-10 chance of beating. A well-calibrated range would hold the result 80% of the time.

One-year forecasts whose 80% range held the actual return, 2001–2011

What a calibrated range would reach80%All quarters36%Quarters with high market uncertainty24.1%

The ranges were far too narrow. On average they spanned 14.5 percentage points; from 1950 to 2011, the middle 80% of one-year returns spanned 42.2. The forecasts in the middle of the ranges did not predict the market either.

Our reading

When the market was most uncertain, the ranges widened, but not enough: the gap was largest exactly when caution mattered.

Source: Itzhak Ben-David, John R. Graham & Campbell R. Harvey, National Bureau of Economic Research, 2013

13,346 one-year forecasts from 40 quarterly surveys; 5–8% of those asked answered. The paper gives 36.3% and 36.6% in different sections, its abstract 36%. High uncertainty: quarters with the VIX above its median. NBER working paper, revised 2013.

Management Review · No. 97 · November 2026Role
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The model

Three waysto be too sure

Don Moore and Paul Healy found that research had used one word, overconfidence, for three different errors, and that they often point in opposite directions. Their count of studies in 2008 shows how each was studied.

64%

Overestimation

thinking you did, or will do, better than you actually do

5%

Overplacement

thinking you are better than others when you are not

31%

Overprecision

being too sure you know the answer: a range drawn too narrow

On hard tasks people overestimate their score but believe they did worse than others; on easy tasks the reverse. Overprecision, Moore and Healy write, is the most persistent of the three.

Our reading

A manager's forecast can be right in the middle and still too sure: the third error lives in the width of the range.

Source: Don A. Moore & Paul J. Healy, Psychological Review 115(2), 2008

Shares of the empirical studies found by a database search for overconfidence (365 hits, 72% empirical), as Moore and Healy counted them in 2008; the three shares add to 100. The manager's reading is the editors'.

Management Review · No. 97 · November 2026Role
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The numbers

Ninety percentsure, and the score

82 students at Carnegie Mellon took 18 ten-question quizzes and, each time, spread 100% of probability over the scores they might get. Moore and Healy took from each spread the range closest to 90% and checked how often it held the real score.

How often the 90% ranges held the real score (2008)

90.5%Stated73.1%All55.1%Before the quiz85.6%Just after it

Earlier studies, they note, found that 90% ranges held the answer 30% to 50% of the time. After hard quizzes the students put their own score 0.79 points too high, after easy ones 0.22 too low, and over 18 rounds these errors did not shrink.

Our reading

Knowing more narrowed the gap but did not close it. Being sure is not the same as being informed.

Source: Don A. Moore & Paul J. Healy, Psychological Review 115(2), 2008

“Stated” is above 90% because 20% of estimates were given as 100% sure. Students paid by a scoring rule that rewards honest estimates; one experiment, which the authors call illustrative.

Management Review · No. 97 · November 2026Role
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What the research says

How forecastersgot calibrated

From 2011, a US intelligence research agency ran a tournament on world events. In the Good Judgment Project, 2,860 volunteers made 494,552 forecasts on 344 questions over three years, scored by the Brier rule. On average they were 65.4% sure and right 63.3% of the time.

Overconfidence: confidence minus hit rate, in points, three years

Alone, no training4.3In a team, no training2.8Alone, trained2.0In a team, trained0.7

The training took under an hour. In all four tournament years trained forecasters scored 6% to 12% better than untrained ones; of the principles taught, thinking in comparison classes was the one most linked to accuracy. More years in the tournament alone did not improve calibration.

Our reading

The authors compare them to weather forecasters, long the model of calibration. What both had was a clear score and prompt feedback.

Sources: Don A. Moore, Samuel A. Swift, Angela Minster, Barbara Mellers, Lyle Ungar, Philip Tetlock, Heather H. J. Yang & Elizabeth R. Tenney, Management Science (Articles in Advance), 2016; Welton Chang, Eva Chen, Barbara Mellers & Philip Tetlock, Judgment and Decision Making 11(5), 2016

Moore et al. (2016), three years, Table 1; the questions were chosen to be hard. Training gains by Brier score, years 1–4, Chang et al. (2016). Forecasters were self-selected volunteers, mostly men with degrees.

Management Review · No. 97 · November 2026Role
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How it is measured

Keep scoreof your own “sure”

The tournament's forecasters were calibrated where they were scored. A manager can score himself: write each forecast as a probability, or as a range with a low and a high, before the outcome is known, then count.

Invented example, one quarter's log
Hit rate
20 forecasts made at 90%; 14 came true: 70%, 20 points too sure
Brier, one forecast
90%, did not happen: (0.9 − 0)² = 0.81; did happen: (0.9 − 1)² = 0.01

The log and its figures are invented by the editors to show the counting. Lower Brier scores are better.

  1. Before, in writing

    with the date the question will be settled

  2. A number, not a word

    “70%”, not “probably”; a low and a high for quantities

  3. Count by level

    the 90% forecasts together, the 70% ones together

Sources: Welton Chang, Eva Chen, Barbara Mellers & Philip Tetlock, Judgment and Decision Making 11(5), 2016; Don A. Moore, Samuel A. Swift, Angela Minster, Barbara Mellers, Lyle Ungar, Philip Tetlock, Heather H. J. Yang & Elizabeth R. Tenney, Management Science (Articles in Advance), 2016

The log is the editors' proposal; a hit rate means little until there are many forecasts at one level. The simple Brier square is for one outcome; the tournament used the original version, from 0 to 2. The outside view is in No. 74, independent estimates in No. 83.

Management Review · No. 97 · November 2026Role
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Tool of the issue

The forecastlog

One line per forecast, kept for a quarter and scored when each question is settled. Before setting a range for a rate, the Sigma & Control Chart tool shows how widely it has actually varied: a range much narrower than that is likely too sure.

  1. 01The questionwhat exactly will happen, and the date it is settled

  2. 02Comparison classhow often something like this happened before

  3. 03My forecasta probability, or a low and a high with 1 in 10 beyond each

  4. 04What would change itthe news that would move the number, and which way

  5. 05Outcomewhat happened; inside the range or not

  6. 06Scorehit or miss, and the Brier square

Sources: Welton Chang, Eva Chen, Barbara Mellers & Philip Tetlock, Judgment and Decision Making 11(5), 2016; Don A. Moore, Samuel A. Swift, Angela Minster, Barbara Mellers, Lyle Ungar, Philip Tetlock, Heather H. J. Yang & Elizabeth R. Tenney, Management Science (Articles in Advance), 2016

The log is the editors' proposal, built on the tournament's scoring and its comparison classes; the essay linked below tells of days when demand outran the forecast.

Management Review · No. 97 · November 2026Sources
stivencatalyst.comStiven Catalyst9

Sources and method

Every figurehas a source.

The figures in this issue come from the sources below. The year shows how recent each one is.

  1. Managerial Miscalibration (NBER Working Paper 16215, revised September 2013)Itzhak Ben-David, John R. Graham & Campbell R. Harvey, National Bureau of Economic Research, 2013https://www.nber.org/system/files/working_papers/w16215/w16215.pdf
  2. The Trouble With OverconfidenceDon A. Moore & Paul J. Healy, Psychological Review 115(2), 2008https://doi.org/10.1037/0033-295X.115.2.502
  3. Confidence Calibration in a Multiyear Geopolitical Forecasting CompetitionDon A. Moore, Samuel A. Swift, Angela Minster, Barbara Mellers, Lyle Ungar, Philip Tetlock, Heather H. J. Yang & Elizabeth R. Tenney, Management Science (Articles in Advance), 2016https://doi.org/10.1287/mnsc.2016.2525
  4. Developing expert political judgment: The impact of training and practice on judgmental accuracy in geopolitical forecasting tournamentsWelton Chang, Eva Chen, Barbara Mellers & Philip Tetlock, Judgment and Decision Making 11(5), 2016https://journal.sjdm.org/16/16511/jdm16511.pdf
Editorial method

Each figure was checked for its year, its publisher and what it measures, in the full text where it could be opened. A source read only in a summary, an abstract or excerpts is marked “via”. A figure not confirmed in what was read is marked so on its page, or left out. The editor's interpretation is marked “Our reading”.

ManagementReview

Management without theatre.

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Management Review · No. 97 · November 2026 · Stiven Catalyst
Edited by Stiven Janaqi, who answers for it; “the editors” in this publication means him. Its texts, translations, layout and the checking of figures against their sources are done in working sessions with Claude, an AI model by Anthropic.
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Management Review · No. 97

The figures of the issue

The charts of the printed pages, with their sources.

Cover storyOne-year forecasts whose 80% range held the actual return, 2001–2011
What a calibrated range would reach80%All quarters36%Quarters with high market uncertainty24.1%
What a calibrated range would reach80%All quarters36%Quarters with high market uncertainty24.1%

13,346 one-year forecasts from 40 quarterly surveys; 5–8% of those asked answered. The paper gives 36.3% and 36.6% in different sections, its abstract 36%. High uncertainty: quarters with the VIX above its median. NBER working paper, revised 2013.

Source: Itzhak Ben-David, John R. Graham & Campbell R. Harvey, National Bureau of Economic Research, 2013

The numbersHow often the 90% ranges held the real score (2008)
90.5%Stated73.1%All55.1%Before the quiz85.6%Just after it
90.5%Stated73.1%All55.1%Before thequiz85.6%Just afterit

“Stated” is above 90% because 20% of estimates were given as 100% sure. Students paid by a scoring rule that rewards honest estimates; one experiment, which the authors call illustrative.

Source: Don A. Moore & Paul J. Healy, Psychological Review 115(2), 2008

What the research saysOverconfidence: confidence minus hit rate, in points, three years
Alone, no training4.3In a team, no training2.8Alone, trained2.0In a team, trained0.7
Alone, no training4.3In a team, no training2.8Alone, trained2.0In a team, trained0.7

Moore et al. (2016), three years, Table 1; the questions were chosen to be hard. Training gains by Brier score, years 1–4, Chang et al. (2016). Forecasters were self-selected volunteers, mostly men with degrees.

Source: Don A. Moore, Samuel A. Swift, Angela Minster, Barbara Mellers, Lyle Ungar, Philip Tetlock, Heather H. J. Yang & Elizabeth R. Tenney, Management Science (Articles in Advance), 2016

The whole text Read the issue as text For reading on a small screen, searching or a screen reader. The same words, without the page design.

In this issue

A manager forecasts all the time: next week's volume, when a repair will be done, whether a new hire will make it. Each forecast carries a feeling of how sure it is. This issue asks how often that feeling is right, and what made some forecasters right about it.

Finance chiefs' 80% ranges for the stock market held the result about 36% of the time. Psychologists separate three ways of being too sure; the one in a forecast is a range that is too narrow. Students' 90% ranges held their real score 73.1% of the time. In a forecasting tournament, volunteers were 65.4% sure and right 63.3% of the time; an hour of training and work in teams cut the gap further. A way to keep score and a card close the issue.

Stiven Janaqi, Editor

Cover story

Eighty percent sure

From 2001 to 2011, Duke University asked US financial executives, most of them CFOs, every quarter for next year's S&P 500 return, with a low figure it had a 1-in-10 chance of falling below and a high one it had a 1-in-10 chance of beating. A well-calibrated range would hold the result 80% of the time.

One-year forecasts whose 80% range held the actual return, 2001–2011: What a calibrated range would reach 80%, All quarters 36%, Quarters with high market uncertainty 24.1%.

The ranges were far too narrow. On average they spanned 14.5 percentage points; from 1950 to 2011, the middle 80% of one-year returns spanned 42.2. The forecasts in the middle of the ranges did not predict the market either.

Our reading

When the market was most uncertain, the ranges widened, but not enough: the gap was largest exactly when caution mattered.

13,346 one-year forecasts from 40 quarterly surveys; 5–8% of those asked answered. The paper gives 36.3% and 36.6% in different sections, its abstract 36%. High uncertainty: quarters with the VIX above its median. NBER working paper, revised 2013.

Source: Itzhak Ben-David, John R. Graham & Campbell R. Harvey, National Bureau of Economic Research, 2013

The model

Three ways to be too sure

Don Moore and Paul Healy found that research had used one word, overconfidence, for three different errors, and that they often point in opposite directions. Their count of studies in 2008 shows how each was studied.

  • 64%: Overestimation. thinking you did, or will do, better than you actually do
  • 5%: Overplacement. thinking you are better than others when you are not
  • 31%: Overprecision. being too sure you know the answer: a range drawn too narrow

On hard tasks people overestimate their score but believe they did worse than others; on easy tasks the reverse. Overprecision, Moore and Healy write, is the most persistent of the three.

Our reading

A manager's forecast can be right in the middle and still too sure: the third error lives in the width of the range.

Shares of the empirical studies found by a database search for overconfidence (365 hits, 72% empirical), as Moore and Healy counted them in 2008; the three shares add to 100. The manager's reading is the editors'.

Source: Don A. Moore & Paul J. Healy, Psychological Review 115(2), 2008

The numbers

Ninety percent sure, and the score

82 students at Carnegie Mellon took 18 ten-question quizzes and, each time, spread 100% of probability over the scores they might get. Moore and Healy took from each spread the range closest to 90% and checked how often it held the real score.

How often the 90% ranges held the real score (2008): Stated 90.5%, All 73.1%, Before the quiz 55.1%, Just after it 85.6%.

Earlier studies, they note, found that 90% ranges held the answer 30% to 50% of the time. After hard quizzes the students put their own score 0.79 points too high, after easy ones 0.22 too low, and over 18 rounds these errors did not shrink.

Our reading

Knowing more narrowed the gap but did not close it. Being sure is not the same as being informed.

“Stated” is above 90% because 20% of estimates were given as 100% sure. Students paid by a scoring rule that rewards honest estimates; one experiment, which the authors call illustrative.

Source: Don A. Moore & Paul J. Healy, Psychological Review 115(2), 2008

What the research says

How forecasters got calibrated

From 2011, a US intelligence research agency ran a tournament on world events. In the Good Judgment Project, 2,860 volunteers made 494,552 forecasts on 344 questions over three years, scored by the Brier rule. On average they were 65.4% sure and right 63.3% of the time.

Overconfidence: confidence minus hit rate, in points, three years: Alone, no training 4.3, In a team, no training 2.8, Alone, trained 2.0, In a team, trained 0.7.

The training took under an hour. In all four tournament years trained forecasters scored 6% to 12% better than untrained ones; of the principles taught, thinking in comparison classes was the one most linked to accuracy. More years in the tournament alone did not improve calibration.

Our reading

The authors compare them to weather forecasters, long the model of calibration. What both had was a clear score and prompt feedback.

Moore et al. (2016), three years, Table 1; the questions were chosen to be hard. Training gains by Brier score, years 1–4, Chang et al. (2016). Forecasters were self-selected volunteers, mostly men with degrees.

Sources: Don A. Moore, Samuel A. Swift, Angela Minster, Barbara Mellers, Lyle Ungar, Philip Tetlock, Heather H. J. Yang & Elizabeth R. Tenney, Management Science (Articles in Advance), 2016; Welton Chang, Eva Chen, Barbara Mellers & Philip Tetlock, Judgment and Decision Making 11(5), 2016

How it is measured

Keep score of your own “sure”

The tournament's forecasters were calibrated where they were scored. A manager can score himself: write each forecast as a probability, or as a range with a low and a high, before the outcome is known, then count.

Invented example, one quarter's log

  • Hit rate: 20 forecasts made at 90%; 14 came true: 70%, 20 points too sure
  • Brier, one forecast: 90%, did not happen: (0.9 − 0)² = 0.81; did happen: (0.9 − 1)² = 0.01

The log and its figures are invented by the editors to show the counting. Lower Brier scores are better.

  • Before, in writing. with the date the question will be settled
  • A number, not a word. “70%”, not “probably”; a low and a high for quantities
  • Count by level. the 90% forecasts together, the 70% ones together

The log is the editors' proposal; a hit rate means little until there are many forecasts at one level. The simple Brier square is for one outcome; the tournament used the original version, from 0 to 2. The outside view is in No. 74, independent estimates in No. 83.

Sources: Welton Chang, Eva Chen, Barbara Mellers & Philip Tetlock, Judgment and Decision Making 11(5), 2016; Don A. Moore, Samuel A. Swift, Angela Minster, Barbara Mellers, Lyle Ungar, Philip Tetlock, Heather H. J. Yang & Elizabeth R. Tenney, Management Science (Articles in Advance), 2016

Tool of the issue

The forecast log

One line per forecast, kept for a quarter and scored when each question is settled. Before setting a range for a rate, the Sigma & Control Chart tool shows how widely it has actually varied: a range much narrower than that is likely too sure.

  1. The question what exactly will happen, and the date it is settled
  2. Comparison class how often something like this happened before
  3. My forecast a probability, or a low and a high with 1 in 10 beyond each
  4. What would change it the news that would move the number, and which way
  5. Outcome what happened; inside the range or not
  6. Score hit or miss, and the Brier square

The log is the editors' proposal, built on the tournament's scoring and its comparison classes; the essay linked below tells of days when demand outran the forecast.

Sources: Welton Chang, Eva Chen, Barbara Mellers & Philip Tetlock, Judgment and Decision Making 11(5), 2016; Don A. Moore, Samuel A. Swift, Angela Minster, Barbara Mellers, Lyle Ungar, Philip Tetlock, Heather H. J. Yang & Elizabeth R. Tenney, Management Science (Articles in Advance), 2016

More in the essay: High-volume days: the standard under pressure

Open the tool: Sigma & Control Chart

Sources and method

Every figure has a source.

The figures in this issue come from the sources below. The year shows how recent each one is.

  • Itzhak Ben-David, John R. Graham & Campbell R. Harvey, National Bureau of Economic Research, “Managerial Miscalibration (NBER Working Paper 16215, revised September 2013)”, 2013. https://www.nber.org/system/files/working_papers/w16215/w16215.pdf
  • Don A. Moore & Paul J. Healy, Psychological Review 115(2), “The Trouble With Overconfidence”, 2008. https://doi.org/10.1037/0033-295X.115.2.502
  • Don A. Moore, Samuel A. Swift, Angela Minster, Barbara Mellers, Lyle Ungar, Philip Tetlock, Heather H. J. Yang & Elizabeth R. Tenney, Management Science (Articles in Advance), “Confidence Calibration in a Multiyear Geopolitical Forecasting Competition”, 2016. https://doi.org/10.1287/mnsc.2016.2525
  • Welton Chang, Eva Chen, Barbara Mellers & Philip Tetlock, Judgment and Decision Making 11(5), “Developing expert political judgment: The impact of training and practice on judgmental accuracy in geopolitical forecasting tournaments”, 2016. https://journal.sjdm.org/16/16511/jdm16511.pdf

Editorial method

Each figure was checked for its year, its publisher and what it measures, in the full text where it could be opened. A source read only in a summary, an abstract or excerpts is marked “via”. A figure not confirmed in what was read is marked so on its page, or left out. The editor's interpretation is marked “Our reading”.

Edited by Stiven Janaqi, who answers for it; “the editors” in this publication means him. Its texts, translations, layout and the checking of figures against their sources are done in working sessions with Claude, an AI model by Anthropic. How this is made

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